- Information Sharing with Third Party Services: WhatsApp can share user information with their parent company Facebook.
- Hardware Information: WhatsApp collects information from devices such as battery level, signal strength, app version, browser information, mobile network, connection information (including phone number, mobile operator or ISP) among others.
- Deleting the Account: If someone only deletes the WhatsApp app from their device without using the in-app delete my account feature, then that user’s information will remain stored with the platform.
- Data Storage: WhatsApp mentions that it uses Facebook’s global infrastructure and data centers including those in the United States to store user data. It also states that the data in some cases will be transferred to the United States or other parts where Facebook’s affiliate companies are based.
- Location: Even if a user does not use their location-relation features, Whatsapp collects IP addresses and other information like phone number area codes to estimate your general location (city, country).
- Payment Services: WhatsApp says that if anyone uses their payments services they will process additional information about you, including payment account and transaction information.
Issue with/Criticism of policy:
What are the concerns?
- The new Whatsapp policy contradicts the recommendations of the Srikrishna Committee report, which forms the basis of the Data Protection Bill 2019.
- In this digital age, data is a valuable resource that should not be left unregulated. Thus it is the time for India to have a robust data protection regime.
- A privacy commission would have to be established to enforce user rights with an emphasis on user privacy rights
- The government would also have to respect the privacy of the citizens while strengthening the right to information and act as role model for big corporation in privacy issue of citizen.